PRIVACY NOTICE

Property Lending Solutions Privacy Notice

Property Lending Solutions is committed to protecting your privacy. This policy explains how we use personal information supplied to us directly by you or by third parties. We are registered with the Information Commissioner’s Office under registration number ZB784150.

Website

We allow website visitors to browse without identifying themselves. If you submit a form or request, your data is stored securely and processed in line with this notice.

What Information Do We Collect?

To arrange your mortgage, loan, or related service, we collect necessary personal and financial information. This includes:

  • Contact details

  • Financial history

  • Identity verification

  • Credit or debit card details (not retained post-payment)

We retain and process your data based on our contract with you, regulatory requirements, legal obligations, and business interests.

How Is Information Collected?

We collect data via:

  • Website forms

  • Phone, email, SMS, post, fax, and in-person

  • Social media

  • Introducers and third parties (with your consent)

Conversations may be recorded for training, monitoring or regulatory reasons.

How Is Information Used?

Your data may be used to:

  • Arrange your mortgage, loan, or financial product

  • Confirm your identity and documentation

  • Meet legal and compliance obligations

  • Administer services and process payments

  • Improve our service through surveys and reviews

  • Assess protection needs related to your borrowing

  • Train staff and prevent fraud

You can ask us to stop using your data at any time.

Sharing Your Information

We may share your data with:

  • Mortgage lenders, product providers, surveyors, solicitors

  • Connect IFA Ltd (our regulatory network) for compliance and processing

  • Introducers (for case tracking only)

  • Third-party software and cloud-based systems used in our operations (all UK-regulated and secure)

For lender privacy policies, visit: https://connectbrokers.co.uk/lenderprivacy/

Marketing

We will ask for your explicit consent before sending any marketing. This may include:

  • News and updates

  • Service offers

  • Market commentary

Consent may be collected verbally, online, via email or form. You can update or withdraw preferences at any time. We will never share your data for marketing without your consent.

Changes to This Policy

This notice may be updated to reflect legal, regulatory or business changes. Revisit this page periodically for updates.

Changes of Ownership

Should Property Lending Solutions be sold or restructured, your personal data relevant to the business will be transferred under the same privacy commitments.

Access Requests

You have a right to access your personal data. To do so, or for questions, contact:

Property Lending Solutions
79a The Green
Lyneham
Lyneham
SN15 4PD
Phone: 07970712966
Email: mrandrewhurst@gmail.com

LEGAL DISCLAIMER

Property Lending Solutions is an Appointed Representative of Connect IFA Limited 441505 which is Authorised and Regulated by the Financial Conduct Authority and is entered on the Financial Services Register (https://register.fca.org.uk/s/) under reference 1023676. The FCA does not regulate some forms of Business Buy to Let Mortgages and Commercial Mortgages to Limited Companies.

The information contained within this website is subject to the UK regulatory regime and is therefore targeted at consumers based in the UK.

Your property may be repossessed if you do not keep up repayments on your mortgage.

Example 1 – There will be a fee for mortgage advice, the precise amount will depend upon your circumstances. Your Consultant will confirm the amount before you choose to proceed, but we estimate it to be £XX or X%.
Example 2 – We usually charge a fee of £XX.

Property Lending Solutions
Registered Address:
79a The Green
Lyneham
Lyneham
SN15 4PD
Registered in England and Wales No: ZB784150

 

Privacy Note

Commission Disclosure
We are a credit broker and not a lender. We have access to an extensive range of lenders. Once we have assessed your needs, we will recommend a lender(s) that provides suitable products to meet your personal circumstances and requirements, though you are not obliged to take our advice or recommendation.

Whichever lender we introduce you to, we will typically receive commission from them after completion of the transaction. The amount of commission we receive will normally be a fixed percentage of the amount you borrow from the lender. Commission paid to us may vary depending on the lender and product. The commission we receive does not affect what you pay under your credit agreement.

If you wish to register a complaint, please contact:
Compliance Department
Connect IFA Ltd
39 Station Lane
Hornchurch
RM12 6JL
Phone: 01708 676110
If unresolved, you may be entitled to refer your complaint to the Financial Ombudsman Service: www.financial-ombudsman.org.uk

Think carefully before securing other debts against your home. By consolidating your debts into a mortgage, you may be required to pay more over the entire term than with your existing debt.

The actual rate available will depend on your circumstances. Ask for a personalised illustration.