Blue Mortgages Limited Privacy Notice
Blue Mortgages Limited is committed to protecting your privacy. This policy statement, together with any document referred to within, sets out the basis on which we will use the personal information you supply to us directly yourself or supplied to us by a third party. Blue Mortgages Limited is responsible for the processing of the personal information you supply and is registered with the Information Commissioner’s Office under the UK Data Protection Act 1998, registration number ZB848783.
Website
We have structured our website so that you can visit without identifying yourself or revealing any personal information.
If you review or download information from the website, this information is tracked to enable us to provide you with tailored information and to give us information about your use of our website. This action will not personally identify you.
Should you wish to complete a contact or enquiry form on the website or through our connected portals, we collect and store the personal information supplied to us via secure servers to enable us to fulfil your request. Any personal information you choose to disclose via the website or portals will be processed in accordance with this privacy notice.
What Information Do We Collect?
To arrange a mortgage, loan or other plan or service for you, we will need to collect a wide range of personal data and financial-related information. Our UK-based team will only collect information that is pertinent to the service we provide and will hold this information only for as long as necessary.
We will also collect credit or debit card details to make payments for Blue Mortgages Limited services and to pass to relevant parties such as lenders and surveyors. This information will not be retained after payment has been made.
We will retain and process your personal information based on our Terms of Business contract with you, our statutory and legal obligations, our regulatory requirements, and our legitimate business interests.
How Is the Information Collected?
We collect information via a variety of means including website forms, telephone calls, email, text messages, social media, post, fax and face-to-face meetings. We may also monitor and record our telephone conversations with you.
The information may be collected directly by Blue Mortgages Limited and its staff or from third parties to whom you have agreed may pass your personal information to Blue Mortgages Limited.
How Is the Information Used?
Blue Mortgages Limited will use personal data received to process your request for a mortgage, loan or other plan or service on your behalf. You may advise us at any time should you no longer wish us to use your data. We will use the information in several ways to improve how we support our customers, which includes but is not limited to:
Letting you know about changes to our products and services
Confirmation of your identity
Training of our staff and fraud investigation and prevention
Confirmation of the documents and information you provide to us
Keeping our records up to date and complying with regulatory and legal obligations
Administration and review of the mortgages, finance and products we have arranged for you
Helping us to assess your needs for protection plans in connection with your borrowing
Conducting surveys to help us improve our service
Who Will Your Information Be Shared With?
To arrange a mortgage, loan or other plan or service we will need to share your personal data with relevant third parties. These include mortgage lenders, product providers, surveyors, solicitors and others that relate to your applications.
When we proceed with a mortgage, loan or other plan or service and your data is shared with a lender or provider, we recommend you also read their Privacy Notice. These can be found on the lender or provider’s website or via our central page:
https://connectbrokers.co.uk/lenderprivacy/
As an Appointed Representative of Connect IFA Ltd, information about yourself will be shared with Connect IFA Ltd who are our Network. Connect IFA Ltd assist us with the processing of your application and provide compliance oversight.
If your request for services has come from an introducer of business to Blue Mortgages Limited, we may share limited information with the introducer for the purposes of keeping them informed of your application’s progress.
We use third-party software systems, including cloud-based storage, to help manage applications and process/verify your personal information. All suppliers store data in the UK and are subject to UK regulations, including the UK Data Protection Regulations, and are obliged to keep your details securely and use them only to fulfil the contracted service.
Marketing
We will seek your explicit consent to provide you with general market news, updates, and to inform you of any products and services offered by Blue Mortgages Limited and its associated companies that are not connected with your specific mortgage, loan or other plan or service.
If you use a service offered by Blue Mortgages Limited, you will not automatically be opted in to marketing without your consent. We will not provide your personal data to any unconnected third party in connection with marketing.
We will obtain explicit consent from you either verbally, via our website, via meetings (including shows and events), by email, or by completing a consent form, and will keep a record of your consent.
Marketing may include emails, telephone calls, social media and postal marketing. You can advise us of your preferences regarding how and what content you’d like to receive. You may update your preferences or withdraw your consent at any time.
Changes to Our Privacy Policy
It may be necessary to update this privacy policy from time to time to meet legal, regulatory and commercial requirements. Please revisit this page from time to time and take note of any changes. Any personal data collected prior to any change will not be affected by the change without your permission.
On 25th May 2018, The Data Protection Act 1998 was superseded by The Data Protection Act 2018 supplemented by GDPR. This Privacy Notice sets out most of your rights under the new Act but may be updated further if regulations change in the future.
Changes of Ownership
Blue Mortgages Limited may from time to time sell or transfer control of the company. Any personal data supplied by you, where relevant to the part of the business being sold or transferred, will be transferred to the new owner or controlling party and will continue to be used under the terms of this policy.
Access
You have a right to access any personal information we hold about you. To request access or for any questions about this privacy policy please contact:
Blue Mortgages Limited
Suite 5380 Unit 3A
34-35 Hatton Garden
Holborn
London
London
EC1N 8DX
Phone: 07940140635
Email: mark.sennitt@bluemortgages.co.uk
YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE OR LOANS SECURED ON IT.
Blue Mortgages Limited T/A Blue Mortgages 1027534 is an appointed representative of Connect IFA Ltd 441505 which is authorised and regulated by the Financial Conduct Authority and is entered on the financial services register ( https://register.fca.org.uk/ ) under reference 1027534.
BLue Mortgages Limited Register Address:Suite 5380 Unit 3a, 34-35 Hatton Garden, Holborn, London, United Kingdom, EC1N 8DX, Registered in England and Wales No:16138023
Blue Mortgages trading is a registered address is Suite 5380 Unit 3a, 34-35 Hatton Garden, Holborn, London, United Kingdom, EC1N 8DX The FCA do not regulate some forms of Business Buy to Let Mortgages and Commercial Mortgages to Limited Companies.
Blue Mortgages typically charge a minimum fee of £499
The information contained within this website is subject to the UK regulatory regime and is therefore targeted at consumers based in the UK.
How to raise a complaint
It is our intention to provide you with a high level of customer service at all times. If there is an occasion when we do not meet these standards and you wish to register a complaint, please write to: Compliance Department, Connect IFA LTD, 39 Station Lane, Hornchurch, RM12 6JL or call: 01708 676110. If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service www.financial-ombudsman.org.uk.
Commision Statement: We are a credit broker and not a lender. We have access to an extensive range of lenders. Once we have assessed your needs, we will recommend a lender(s) that provides suitable products to meet your personal circumstances and requirements, though you are not obliged to take our advice or recommendation. Whichever lender we introduce you to, we will typically receive commission from them after completion of the transaction. The amount of commission we receive will normally be a fixed percentage of the amount you borrow from the lender. Commission paid to us may vary in amount depending on the lender and product. The lenders we work with pay commission at different rates. However, the amount of commission that we receive from a lender does not have an effect on the amount that you pay to that lender under your credit agreement.
We conduct both regulated and unregulated business and therefore not all products provided through us are regulated by the Financial Conduct Authority.
We offer a comprehensive range of mortgages from lenders across the market but not deals that you can only obtain by going direct to a lender.
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Blue Mortgages is an appointed representative of Connect IFA
