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help@connectmortgages.co.uk

Commission disclosure: We are a credit broker and not a lender. We have access to an extensive range of lenders. Once we have assessed your needs, we will recommend a lender(s) that provides suitable products to meet your personal circumstances and requirements, though you are not obliged to take our advice or recommendation. Whichever lender we introduce you to, we will typically receive commission from them after completion of the transaction. The amount of commission we receive will normally be a fixed percentage of the amount you borrow from the lender. Commission paid to us may vary in amount depending on the lender and product. The lenders we work with pay commission at different rates. However, the amount of commission that we receive from a lender does not have an effect on the amount that you pay to that lender under your credit agreement.

Making a Complaint: It is our intention to provide you with a high level of customer service at all times. If there is an occasion when we do not meet these standards and you wish to register a complaint, please write to: Compliance Department; Connect IFA Ltd, 39 Station Lane, Hornchurch, RM12 6JL or call: 01708 676110. If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service www.financial-ombudsman.org.uk

Your home may be repossessed if you do not keep up repayments on your mortgage or loans secured on it.

Connect Mortgages are a trading style of Connect IFA Ltd who are Authorised and Regulated by the Financial Conduct Authority and is entered on the Financial Services Register under reference 441505. The FCA does not regulate some forms of Business Buy to Let Mortgages and Commercial Mortgages to Limited Companies. A fee will be payable for arranging your mortgage. Your consultant will confirm the amount before you choose to proceed, but this is typically 0.5% of the mortgage balance, e.g. £500 for a mortgage of £100000. The guidance and/or advice contained within this website is subject to the UK regulatory regime and is therefore primarily targeted at consumers based in the UK.

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Connect IFA Ltd Registered Address: 39 Station Lane, Hornchurch, Essex, RM12 6JL. Registered in England and Wales under reference: 05501124

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